Bendik Aagaard LynghaugandClaude Opus 5
d2aae383b2
A municipal building authority is the first sector that the line a
case walks could not describe. An application is returned for the
drawing it was missing and walks the same stretch again; an appeal
ends the moment the authority changes its own decision, without ever
reaching the board; an applicant may withdraw from anywhere, while a
refusal may only come once the papers are in.
`reached_from: { <stage>: [<stage>, ...] }` says where a stage is
entered from when the line does not. A stage named there is entered
from exactly those stages and nowhere else, so saying where a refusal
may come from also says where it may not - which `turned_down_from`
could not, being one list for every bad ending at once.
Found by replaying fifteen real building cases through portal's own
engine against a throwaway JetStream: it refused three legal paths and
accepted two illegal ones. Portal needed no change - hand-writing the
correct graph into aggregates.yaml, cycle and all, was accepted and
enforced exactly. The rebuilt site now produces that same graph from
the plan, and the access policy follows it.
Also: a public view is of a bucket, not of a need. A permit register
holds the owner's small application and the approved firm's large one
and is one page either way; the rule refused to publish a bucket the
moment any role filed into it. A bucket only a role ever writes to is
still refused.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
431 lines
9.5 KiB
YAML
431 lines
9.5 KiB
YAML
needs:
|
|
- id: pre-application-meeting
|
|
who: someone with an idea for a building and no drawings yet
|
|
wants: to hear what we will allow before paying an architect
|
|
enters: /
|
|
via: Want to build
|
|
lands_in: meetings
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- scheduled
|
|
- met
|
|
- advised
|
|
- cancelled
|
|
done_when:
|
|
- advised
|
|
- cancelled
|
|
success:
|
|
- advised
|
|
max_steps: 2
|
|
max_fields: 5
|
|
stage_words:
|
|
open: open
|
|
scheduled: scheduled
|
|
met: we have met
|
|
advised: written advice sent
|
|
cancelled: cancelled
|
|
also_moved_by:
|
|
- front_desk
|
|
- id: small-works-application
|
|
who: an owner applying for something small enough to file themselves
|
|
wants: permission to build it, and to know where the case stands
|
|
enters: /
|
|
via: Want to build
|
|
lands_in: applications
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- incomplete
|
|
- complete
|
|
- on_hearing
|
|
- recommended
|
|
- approved
|
|
- approved_with_conditions
|
|
- refused
|
|
- withdrawn
|
|
done_when:
|
|
- approved
|
|
- approved_with_conditions
|
|
- refused
|
|
- withdrawn
|
|
success:
|
|
- approved
|
|
- approved_with_conditions
|
|
max_steps: 2
|
|
max_fields: 6
|
|
stage_words:
|
|
open: open
|
|
incomplete: papers missing
|
|
complete: papers complete
|
|
on_hearing: out to the neighbours and the agencies
|
|
recommended: recommendation written
|
|
approved: approved
|
|
approved_with_conditions: approved on conditions
|
|
refused: refused
|
|
withdrawn: withdrawn
|
|
also_moved_by:
|
|
- section_head
|
|
- id: exemption-request
|
|
who: someone whose plans break a rule in the zoning map
|
|
wants: to be allowed it anyway, with reasons on the record
|
|
enters: /
|
|
via: Want to build
|
|
lands_in: exemptions
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- county_asked
|
|
- county_answered
|
|
- recommended
|
|
- granted
|
|
- denied
|
|
- withdrawn
|
|
done_when:
|
|
- granted
|
|
- denied
|
|
- withdrawn
|
|
success:
|
|
- granted
|
|
max_steps: 2
|
|
max_fields: 4
|
|
stage_words:
|
|
open: open
|
|
county_asked: with the county
|
|
county_answered: the county has answered
|
|
recommended: recommended
|
|
granted: granted
|
|
denied: denied
|
|
withdrawn: withdrawn
|
|
also_moved_by:
|
|
- agencies
|
|
- section_head
|
|
- id: completion-request
|
|
who: an owner or firm whose building work is finished
|
|
wants: the certificate that lets the building be used
|
|
enters: /
|
|
via: Want to build
|
|
lands_in: completions
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- checked
|
|
- temporary_permission
|
|
- certificate_issued
|
|
- refused
|
|
done_when:
|
|
- certificate_issued
|
|
- refused
|
|
success:
|
|
- certificate_issued
|
|
max_steps: 2
|
|
max_fields: 5
|
|
stage_words:
|
|
open: open
|
|
checked: checked against the inspections
|
|
temporary_permission: temporary permission to use
|
|
certificate_issued: certificate issued
|
|
refused: refused
|
|
also_moved_by:
|
|
- section_head
|
|
- id: objection
|
|
who: a neighbour who got a notice about what is planned next door
|
|
wants: what they think on the record, and answered in the decision
|
|
enters: /
|
|
via: Building near me
|
|
lands_in: objections
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- registered
|
|
- answered_by_applicant
|
|
- addressed
|
|
- withdrawn
|
|
done_when:
|
|
- addressed
|
|
- withdrawn
|
|
success:
|
|
- addressed
|
|
max_steps: 2
|
|
max_fields: 4
|
|
stage_words:
|
|
open: open
|
|
registered: on the case file
|
|
answered_by_applicant: the applicant has answered
|
|
addressed: answered in the decision
|
|
withdrawn: withdrawn
|
|
also_moved_by:
|
|
- approved_firms
|
|
- id: case-status-enquiry
|
|
who: someone waiting on a case and getting nothing back
|
|
wants: to be told where it actually stands
|
|
enters: /
|
|
via: Building near me
|
|
lands_in: enquiries
|
|
handled_by: front_desk
|
|
stages:
|
|
- open
|
|
- in_hand
|
|
- answered
|
|
done_when:
|
|
- answered
|
|
success:
|
|
- answered
|
|
max_steps: 2
|
|
max_fields: 3
|
|
stage_words:
|
|
open: open
|
|
in_hand: in hand
|
|
answered: answered
|
|
also_moved_by:
|
|
- case_officers
|
|
- id: illegal-building-report
|
|
who: someone who can see building going up that nobody was told about
|
|
wants: us to go and look, and to hear that we did
|
|
enters: /
|
|
via: Building near me
|
|
lands_in: illegal_building
|
|
handled_by: inspectors
|
|
stages:
|
|
- open
|
|
- inspected
|
|
- owner_asked
|
|
- explained
|
|
- resolved
|
|
- fined
|
|
- dropped
|
|
done_when:
|
|
- resolved
|
|
- fined
|
|
- dropped
|
|
success:
|
|
- resolved
|
|
- dropped
|
|
max_steps: 2
|
|
max_fields: 3
|
|
stage_words:
|
|
open: open
|
|
inspected: inspected
|
|
owner_asked: the owner has been written to
|
|
explained: the owner has answered
|
|
resolved: resolved
|
|
fined: fined
|
|
dropped: nothing to pursue
|
|
also_moved_by:
|
|
- case_officers
|
|
- section_head
|
|
- id: appeal
|
|
who: anyone with an interest who will not accept a decision of ours
|
|
wants: the decision looked at again, by us and then by the board
|
|
enters: /
|
|
via: the decision looked at again, by us and then by the board
|
|
lands_in: appeals
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- reconsidered
|
|
- changed_by_us
|
|
- before_the_board
|
|
- upheld
|
|
- overturned
|
|
- withdrawn
|
|
done_when:
|
|
- changed_by_us
|
|
- upheld
|
|
- overturned
|
|
- withdrawn
|
|
success:
|
|
- changed_by_us
|
|
- upheld
|
|
max_steps: 1
|
|
max_fields: 5
|
|
stage_words:
|
|
open: open
|
|
reconsidered: we are looking at it again
|
|
changed_by_us: we changed our own decision
|
|
before_the_board: with the appeals board
|
|
upheld: the board kept our decision
|
|
overturned: the board overturned us
|
|
withdrawn: withdrawn
|
|
also_moved_by:
|
|
- appeals_board
|
|
- section_head
|
|
- id: firm-approval
|
|
who: an architect or engineering firm that files for its clients
|
|
wants: to be on the list, and then to file without asking again
|
|
enters: /
|
|
via: to be on the list, and then to file without asking again
|
|
lands_in: firms
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- papers_missing
|
|
- checked
|
|
- approved
|
|
- declined
|
|
done_when:
|
|
- approved
|
|
- declined
|
|
success:
|
|
- approved
|
|
max_steps: 1
|
|
max_fields: 6
|
|
stage_words:
|
|
open: open
|
|
papers_missing: waiting on papers
|
|
checked: papers checked
|
|
approved: approved
|
|
declined: declined
|
|
also_moved_by:
|
|
- section_head
|
|
- id: permit-application
|
|
who: an approved firm filing on behalf of an owner
|
|
wants: a decision inside twelve weeks, and to know when the clock stops
|
|
enters: /approved_firms/permit-application
|
|
via: a decision inside twelve weeks, and to know when the clock stops
|
|
lands_in: applications
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- incomplete
|
|
- complete
|
|
- on_hearing
|
|
- recommended
|
|
- approved
|
|
- approved_with_conditions
|
|
- refused
|
|
- withdrawn
|
|
done_when:
|
|
- approved
|
|
- approved_with_conditions
|
|
- refused
|
|
- withdrawn
|
|
success:
|
|
- approved
|
|
- approved_with_conditions
|
|
max_steps: 1
|
|
max_fields: 6
|
|
stage_words:
|
|
open: open
|
|
incomplete: papers missing
|
|
complete: papers complete
|
|
on_hearing: out to the neighbours and the agencies
|
|
recommended: recommendation written
|
|
approved: approved
|
|
approved_with_conditions: approved on conditions
|
|
refused: refused
|
|
withdrawn: withdrawn
|
|
enters_as: approved_firms
|
|
also_moved_by:
|
|
- section_head
|
|
- id: log-counter-enquiry
|
|
who: whoever is on the counter with a queue and a caller on the line
|
|
wants: the question written down and sent to whoever has the case
|
|
enters: /front_desk/log-counter-enquiry
|
|
via: the question written down and sent to whoever has the case
|
|
lands_in: enquiries
|
|
handled_by: front_desk
|
|
stages:
|
|
- open
|
|
- in_hand
|
|
- answered
|
|
done_when:
|
|
- answered
|
|
success:
|
|
- answered
|
|
max_steps: 1
|
|
max_fields: 3
|
|
stage_words:
|
|
open: open
|
|
in_hand: in hand
|
|
answered: answered
|
|
enters_as: front_desk
|
|
also_moved_by:
|
|
- case_officers
|
|
- id: request-hearing
|
|
who: a case officer sending a case out to the authority that must see it
|
|
wants: an answer by the deadline, or a record that none came
|
|
enters: /case_officers/request-hearing
|
|
via: an answer by the deadline, or a record that none came
|
|
lands_in: hearings
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- answered
|
|
- no_answer
|
|
- cancelled
|
|
done_when:
|
|
- answered
|
|
- no_answer
|
|
- cancelled
|
|
success:
|
|
- answered
|
|
max_steps: 1
|
|
max_fields: 4
|
|
stage_words:
|
|
open: open
|
|
answered: answered
|
|
no_answer: the deadline passed with no answer
|
|
cancelled: cancelled
|
|
enters_as: case_officers
|
|
also_moved_by:
|
|
- agencies
|
|
- id: hearing-answer
|
|
who: a road, fire, heritage or county officer who has been asked about a case
|
|
wants: their answer on the file, in their own words
|
|
enters: /agencies/hearing-answer
|
|
via: their answer on the file, in their own words
|
|
lands_in: hearing_answers
|
|
handled_by: case_officers
|
|
stages:
|
|
- open
|
|
- read
|
|
- followed
|
|
- set_aside
|
|
done_when:
|
|
- followed
|
|
- set_aside
|
|
success:
|
|
- followed
|
|
max_steps: 1
|
|
max_fields: 4
|
|
stage_words:
|
|
open: open
|
|
read: read by the case officer
|
|
followed: followed in the decision
|
|
set_aside: set aside with reasons
|
|
enters_as: agencies
|
|
- id: inspection-finding
|
|
who: an inspector on a scaffold with gloves on and the wind blowing
|
|
wants: what they found logged before they climb down
|
|
enters: /inspectors/inspection-finding
|
|
via: what they found logged before they climb down
|
|
lands_in: inspections
|
|
handled_by: inspectors
|
|
stages:
|
|
- open
|
|
- as_approved
|
|
- deviation
|
|
- put_right
|
|
- escalated
|
|
done_when:
|
|
- as_approved
|
|
- put_right
|
|
- escalated
|
|
success:
|
|
- as_approved
|
|
- put_right
|
|
max_steps: 1
|
|
max_fields: 3
|
|
stage_words:
|
|
open: open
|
|
as_approved: built as approved
|
|
deviation: built differently
|
|
put_right: put right
|
|
escalated: handed to a case officer
|
|
enters_as: inspectors
|
|
also_moved_by:
|
|
- case_officers
|
|
- section_head
|
|
personas: []
|