Bendik Aagaard LynghaugandClaude Opus 5
d2aae383b2
A municipal building authority is the first sector that the line a
case walks could not describe. An application is returned for the
drawing it was missing and walks the same stretch again; an appeal
ends the moment the authority changes its own decision, without ever
reaching the board; an applicant may withdraw from anywhere, while a
refusal may only come once the papers are in.
`reached_from: { <stage>: [<stage>, ...] }` says where a stage is
entered from when the line does not. A stage named there is entered
from exactly those stages and nowhere else, so saying where a refusal
may come from also says where it may not - which `turned_down_from`
could not, being one list for every bad ending at once.
Found by replaying fifteen real building cases through portal's own
engine against a throwaway JetStream: it refused three legal paths and
accepted two illegal ones. Portal needed no change - hand-writing the
correct graph into aggregates.yaml, cycle and all, was accepted and
enforced exactly. The rebuilt site now produces that same graph from
the plan, and the access policy follows it.
Also: a public view is of a bucket, not of a need. A permit register
holds the owner's small application and the approved firm's large one
and is one page either way; the rule refused to publish a bucket the
moment any role filed into it. A bucket only a role ever writes to is
still refused.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
92 lines
5.2 KiB
YAML
92 lines
5.2 KiB
YAML
# A building authority's intake: the hardest sector the trainer has
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# been given. Cases that pause and resume, cases that belong to other
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# cases, a decision two roles sign, a deadline nobody in the building
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# controls, and an appeal that reopens something already finished.
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# Written the way the department head would write it, in plain words.
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business: Vestmark kommune - Building and Planning
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contact: { name: Solveig Hauge, email: byggesak@vestmark.example }
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language: en
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what_we_do: >
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We are the building authority for a municipality of twenty-one
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thousand people. Anyone who wants to build, demolish, divide a
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property or change what a building is used for has to come to us
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first. We check the drawings against the zoning map and the building
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regulations, we let the neighbours and the other authorities have
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their say, and then we approve or refuse. We also decide exemptions
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from the zoning rules, we inspect what is actually built, we sign off
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finished work, and we deal with building that was never applied for.
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who_comes_to_us: >
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Homeowners who want a garage, an extension or a new window, and who
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have never read a regulation in their life. Architects and
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engineering firms who file on behalf of owners; they have to be
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approved by us before they may file anything. Neighbours who got a
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notice in the post and do not agree with what is planned next door.
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The other authorities we are obliged to ask: the road authority, the
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fire service, the heritage office, the county. People who ring to say
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something is going up behind their fence without permission. And
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anyone who wants to sit down with us before they spend eighty
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thousand on drawings.
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what_we_keep_track_of: >
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Pre-application meetings: someone asks for one, we find a time, we
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meet, and we write down what we told them so they can hold us to it.
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Applications: they arrive, someone checks whether the papers are all
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there, and if something is missing we write and ask for it, and the
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twelve-week clock stops until they answer. Often we have to ask
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twice. When it is complete we send it out to the neighbours and to
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the agencies and wait six weeks. Then a case officer writes a
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recommendation, and the head of section signs the decision: approved,
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approved with conditions, or refused. People can withdraw at any
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point, and quite a few do once they hear from the neighbours.
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Exemptions: if what someone wants breaks the zoning rules they can
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ask for an exemption. It rides along with the application but it is a
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decision of its own, and we are not allowed to grant one before the
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county has been asked.
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Objections: a neighbour who got a notice writes to us within the
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hearing period. Each objection belongs to an application. We register
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it, the applicant gets to answer it, and the case officer has to
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address every single one in the decision, by name.
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Hearing answers: we ask an agency, they answer, or they do not, and
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when the deadline has passed we go on without them.
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Appeals: for three weeks after a decision anyone with an interest can
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appeal it. We go through it ourselves first, and if we change our own
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mind that is the end of it. If we do not, it goes to the appeals
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board, who meet once a month and either uphold us or overturn us.
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Inspections: we pick cases and go and look, on site. Either it is as
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approved, or we write up what is wrong and set a date for it to be
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put right, and then we go back.
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Finishing: when the work is done the firm asks for a completion
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certificate. If they want to move in before everything is done they
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can ask for a temporary permission instead. We check what was
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inspected and what is still outstanding before we sign anything.
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Illegal building: someone reports it, we go and look, we write to the
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owner and they have to explain themselves, and then they either apply
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for it properly, take it down, or we fine them weekly until they do.
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Approved firms: a firm sends us their registration, their insurance
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and what they are qualified for, we check it, and then they are on
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the list and may file applications.
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who_is_involved: >
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The front desk logs what comes in over the counter and on the phone,
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and keeps the archive. Four case officers carry the cases. The head
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of section signs every decision and every exemption; a case officer
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may not sign their own. Two inspectors are out on site most of the
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week and write up what they find on a phone in a cold wind. The
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appeals board is seven elected politicians who meet on the third
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Tuesday of the month and read what we send them. The agencies are
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outside the building altogether and only ever answer hearings. The
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approved firms file applications and answer objections on behalf of
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their clients.
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what_slows_us_down: >
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The twelve-week clock, and the fact that stopping it and starting it
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again is done by hand in a spreadsheet. Applications that arrive
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missing half the drawings. Objections that come in on paper and get
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stapled to the wrong case. Neighbours ringing to ask what is
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happening with the case behind their house, which we are obliged to
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tell them and which takes ten minutes every time. Agencies that never
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answer at all. And nobody outside this building can see a case
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without asking us for it.
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