From d0af3c88d51f03529dd3dad7a0ec02e14b80b09c Mon Sep 17 00:00:00 2001 From: Bendik Aagaard Lynghaug Date: Wed, 23 Sep 2026 23:02:48 +0200 Subject: [PATCH] The mails, worded: what happened and what you can do, in a few lines Co-Authored-By: Claude Fable 5.1 --- aggregates.yaml | 89 +++++++++++-------------------------------------- 1 file changed, 20 insertions(+), 69 deletions(-) diff --git a/aggregates.yaml b/aggregates.yaml index 3d3e78a..fbde157 100644 --- a/aggregates.yaml +++ b/aggregates.yaml @@ -28,37 +28,22 @@ aggregates: declined: event: declined mail: - body: |- - Hello {name}, - - What you sent about an answer from a custodian, and action where the network keeps something it should not is now declined. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Declined' + body: We've read your message and decided this isn't something we can take on as custodians. If you think we've missed something, write back and tell us. + subject: On your message to the custodians to: submitter in_dialogue: event: in_dialogue open: event: received mail: - body: |- - Hello {name}, - - We have received what you sent about an answer from a custodian, and action where the network keeps something it should not. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Open' + body: Your message reached the custodians of the first node. We read everything that comes in - expect a real reply, not an autoresponder. + subject: We have your message to: submitter resolved: event: resolved mail: - body: |- - Hello {name}, - - What you sent about an answer from a custodian, and action where the network keeps something it should not is now resolved. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Resolved' + body: This is resolved. Here's what we found and what we did about it - write back if it isn't settled from where you sit. + subject: Your case is resolved to: submitter transitions: in_dialogue: @@ -101,37 +86,23 @@ aggregates: accepted: event: accepted mail: - body: |- - Hello {name}, - - What you sent about a considered reply to a brief, from people who read the whole thing is now accepted. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Accepted' + body: We want to take this on. Next we'll be in touch to talk through scope, timing and how we'll work together. + subject: We'd like to take this on to: submitter declined: event: declined mail: - body: |- - Hello {name}, - - What you sent about a considered reply to a brief, from people who read the whole thing is now declined. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Declined' + body: We've read your brief and this isn't one we're taking on. It isn't a judgment on the problem - just not a fit for us right now. + subject: On your brief to: submitter open: event: submitted mail: body: |- - Hello {name}, - - We have received what you sent about a considered reply to a brief, from people who read the whole thing. + Your brief is in front of us. We read the whole thing before we reply, so it may take a few days - you'll hear from us either way. What you can do next: {site}/decide/commission?chain={chain}&email={email} - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Open' + subject: We have your brief to: submitter transitions: open: @@ -155,46 +126,26 @@ aggregates: approved: event: approved mail: - body: |- - Hello, - - What you sent about a first draft of a site for their own roles, built from their own words and approved by a person first is now approved. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Approved' + body: Your draft is approved and on its way. We built it from your own words - have a look when it's ready and tell us what to change. + subject: Your draft is approved to: submitter declined: event: declined mail: - body: |- - Hello, - - What you sent about a first draft of a site for their own roles, built from their own words and approved by a person first is now declined. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Declined' + body: We've decided not to build this draft. If the situation changes, get back in touch and we'll take another look. + subject: On your draft to: submitter open: event: received mail: - body: |- - Hello, - - We have received what you sent about a first draft of a site for their own roles, built from their own words and approved by a person first. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Open' + body: We have what you sent. A person will read it and build your draft, or tell you why not - you'll hear from us either way. + subject: We're looking at your draft to: submitter previewed: event: previewed mail: - body: |- - Hello, - - What you sent about a first draft of a site for their own roles, built from their own words and approved by a person first is now previewed. - - Bendik Aagaard Lynghaug at bl@uhhm.no - subject: 'UHHM: Previewed' + body: Your draft is ready to look at. It's built from your own words - the link below takes you straight to it. + subject: Your draft is ready to view to: submitter transitions: approved: