2026-08-11 21:42:57 +02:00
aggregates :
2026-09-23 15:09:48 +02:00
- bucket : applicants
initial : open
states :
active :
event : onboarded
declined :
event : declined
departed :
event : departed
invited :
event : invited
open :
event : applied
transitions :
active :
- departed
invited :
- active
- declined
open :
- invited
- declined
- bucket : custody_requests
initial : open
states :
declined :
event : declined
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : We've read your message and decided this isn't something we can take on as custodians. If you think we've missed something, write back and tell us.
subject : On your message to the custodians
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
in_dialogue :
event : in_dialogue
open :
event : received
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : Your message reached the custodians of the first node. We read everything that comes in - expect a real reply, not an autoresponder.
subject : We have your message
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
resolved :
event : resolved
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : This is resolved. Here's what we found and what we did about it - write back if it isn't settled from where you sit.
subject : Your case is resolved
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
transitions :
in_dialogue :
- resolved
- declined
open :
- in_dialogue
- declined
- bucket : development_proposals
initial : open
states :
approved :
event : approved
open :
event : proposed
rejected :
event : rejected
transitions :
open :
- approved
- rejected
- bucket : organizations
initial : prospect
states :
client :
event : became_client
past_client :
event : churned
prospect :
event : identified
transitions :
client :
- past_client
prospect :
- client
- past_client
- bucket : projects
initial : open
states :
accepted :
event : accepted
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : We want to take this on. Next we'll be in touch to talk through scope, timing and how we'll work together.
subject : We'd like to take this on
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
declined :
event : declined
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : We've read your brief and this isn't one we're taking on. It isn't a judgment on the problem - just not a fit for us right now.
subject : On your brief
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
open :
event : submitted
2026-09-23 21:19:10 +02:00
mail :
body : |-
2026-09-23 23:02:48 +02:00
Your brief is in front of us. We read the whole thing before we reply, so it may take a few days - you'll hear from us either way.
2026-09-23 21:19:10 +02:00
What you can do next: {site}/decide/commission?chain={chain}&email={email}
2026-09-23 23:02:48 +02:00
subject : We have your brief
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
transitions :
open :
- accepted
- declined
- bucket : subscribers
initial : open
states :
open :
event : subscribed
unsubscribed :
event : unsubscribed
transitions :
open :
- unsubscribed
- attended_by : |
approved -> previewed: the n8n workflow that builds the draft site from an approved intake (docker, rauthy, portal content) and sends the preview link. Until it exists, owners run portal-trainer by hand and press the button.
bucket : trials
initial : open
states :
approved :
event : approved
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : Your draft is approved and on its way. We built it from your own words - have a look when it's ready and tell us what to change.
subject : Your draft is approved
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
declined :
event : declined
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : We've decided not to build this draft. If the situation changes, get back in touch and we'll take another look.
subject : On your draft
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
open :
event : received
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : We have what you sent. A person will read it and build your draft, or tell you why not - you'll hear from us either way.
subject : We're looking at your draft
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
previewed :
event : previewed
2026-09-23 21:19:10 +02:00
mail :
2026-09-23 23:02:48 +02:00
body : Your draft is ready to look at. It's built from your own words - the link below takes you straight to it.
subject : Your draft is ready to view
2026-09-23 21:19:10 +02:00
to : submitter
2026-09-23 15:09:48 +02:00
transitions :
approved :
- previewed
- declined
open :
- approved
- declined