questions/needs.yaml

needs:
- done_when:
  - accepted
  - declined
  enters: /
  handled_by: owners
  id: commission
  lands_in: projects
  max_fields: 4
  max_steps: 1
  stage_words:
    accepted: taken on
    declined: not a fit for us
    open: received
  stages:
  - open
  - accepted
  - declined
  success:
  - accepted
  via: 'Have us build it: send the brief'
  wants: a considered reply to a brief, from people who read the whole thing
  who: an organization with a problem it wants software to solve
- done_when:
  - previewed
  - declined
  enters: /
  handled_by: owners
  id: trial
  lands_in: trials
  max_fields: 6
  max_steps: 1
  stage_words:
    approved: approved for a draft
    declined: not a fit for us
    open: received
    previewed: a preview is ready
  stages:
  - open
  - approved
  - previewed
  - declined
  success:
  - previewed
  via: See your own business as a site, before you buy anything
  wants: a first draft of a site for their own roles, built from their own words and approved by a person first
  who: someone who runs a business where requests, approvals and handovers get lost, and wants to see it as a site before committing to anything
- done_when:
  - departed
  - declined
  enters: /
  handled_by: owners
  id: collaborate
  lands_in: applicants
  max_fields: 3
  max_steps: 1
  stage_words:
    active: working with us
    declined: not a fit for us
    departed: moved on
    invited: invited in
    open: received
  stages:
  - open
  - invited
  - active
  - departed
  - declined
  success:
  - departed
  via: Work with us
  wants: to be read as a person, and invited in if there is a fit
  who: someone who wants to work with us on what we build
- done_when:
  - unsubscribed
  enters: /
  handled_by: owners
  id: subscribe
  lands_in: subscribers
  max_fields: 2
  max_steps: 1
  stage_words:
    open: on the list
    unsubscribed: off the list
  stages:
  - open
  - unsubscribed
  success: []
  via: Hear from us now and then
  wants: a note now and then, and an easy way out
  who: someone who wants to hear from us when there is something to say
- done_when:
  - approved
  - rejected
  enters: /
  handled_by: owners
  id: propose
  lands_in: development_proposals
  max_fields: 3
  max_steps: 1
  stage_words:
    approved: approved
    open: received
    rejected: turned down
  stages:
  - open
  - approved
  - rejected
  success:
  - approved
  via: Suggest a change to this website
  wants: the change read by a person and, if approved, made
  who: a visitor who sees how a page on this site should change
- done_when:
  - resolved
  - declined
  enters: /
  handled_by: custodians
  id: custody
  lands_in: custody_requests
  max_fields: 4
  max_steps: 1
  stage_words:
    declined: closed without action
    in_dialogue: in dialogue with a custodian
    open: received
    resolved: resolved
  stages:
  - open
  - in_dialogue
  - resolved
  - declined
  success:
  - resolved
  via: 'You are on the redoal network: a node, an app, or a recording that concerns you'
  wants: an answer from a custodian, and action where the network keeps something it should not
  who: someone who runs, builds on, or is affected by the redoal network and needs the people who keep its first node
- done_when:
  - past_client
  enters: /owners/prospect
  enters_as: owners
  handled_by: owners
  id: prospect
  lands_in: organizations
  max_fields: 2
  max_steps: 1
  stage_words:
    client: a client
    past_client: a past client
    prospect: a prospect
  stages:
  - prospect
  - client
  - past_client
  success: []
  via: Keep an organization on your radar
  wants: it written down and walked through its states from the desk
  who: an owner who has met an organization worth following up
personas:
- id: architecture-firm
  need: commission
  text: We run a small architecture firm and our project files are scattered across three cloud drives. We want to pay someone to set up proper storage and backups we control ourselves.
- id: climbing-gym-founder
  need: commission
  text: I have an idea for a booking app for climbing gyms and I'm looking for a team that can build the first version with me.
- id: municipality-buyer
  need: commission
  text: Our municipality needs an internal tool for tracking building permits. We are looking for a vendor who can scope it and deliver it.
- id: exhibition-visitor
  need: subscribe
  text: I saw your drawing network at an exhibition and liked it. I don't want to get involved, I'd just like to know when there is news.
- id: tech-journalist
  need: subscribe
  text: I write about Nordic technology. Keep me posted on what you release so I can cover it.
- id: rust-developer
  need: collaborate
  text: I'm a Rust developer between jobs and I like that you build in the open. I would love to contribute, and maybe join you.
- id: interaction-designer
  need: collaborate
  text: I'm an interaction designer. I want to work with you on the drawing interface.
- id: student-intern
  need: collaborate
  text: I'm a computer science student looking for a summer internship doing infrastructure work.
- id: plumber-owner
  need: trial
  text: I run a plumbing company with four vans. Jobs come in by phone and text and some get lost. I'd like to see how this would look for us before I spend any money.
- id: dance-school
  need: trial
  text: We are a dance school. Enrolments, cancellations and invoices all go through one email inbox that only I understand. Can you show me a version made for us?
- id: node-runner
  need: custody
  text: I run a small server in Berlin and want to host a redoal node that peers with yours. Who do I talk to?
- id: recorded-name
  need: custody
  text: Someone left a recording on redoal that says my full name and where I live. I want it gone, and I want to know who is responsible for that network.
- id: app-builder
  need: custody
  text: I'm building a music app and would like to use redoal's gesture addresses in it. Is that possible, and who decides?
- id: wording-fix
  need: propose
  text: The subscribe page should say how often you actually write. I'd like to suggest that exact change to the page.
- id: rewrite
  need: propose
  text: One page on this site reads wrong to me and I know exactly how I'd rewrite it. Where do I send the new text?