A municipal building authority is the first sector that the line a
case walks could not describe. An application is returned for the
drawing it was missing and walks the same stretch again; an appeal
ends the moment the authority changes its own decision, without ever
reaching the board; an applicant may withdraw from anywhere, while a
refusal may only come once the papers are in.
`reached_from: { <stage>: [<stage>, ...] }` says where a stage is
entered from when the line does not. A stage named there is entered
from exactly those stages and nowhere else, so saying where a refusal
may come from also says where it may not - which `turned_down_from`
could not, being one list for every bad ending at once.
Found by replaying fifteen real building cases through portal's own
engine against a throwaway JetStream: it refused three legal paths and
accepted two illegal ones. Portal needed no change - hand-writing the
correct graph into aggregates.yaml, cycle and all, was accepted and
enforced exactly. The rebuilt site now produces that same graph from
the plan, and the access policy follows it.
Also: a public view is of a bucket, not of a need. A permit register
holds the owner's small application and the approved firm's large one
and is one page either way; the rule refused to publish a bucket the
moment any role filed into it. A bucket only a role ever writes to is
still refused.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
26 lines
42 KiB
JSON
26 lines
42 KiB
JSON
{"id":"garage-owner@/","persona":"garage-owner","need":"pre-application-meeting","page":"/","state":{"body":"We want to put a double garage where the old shed is. Before I pay an architect I'd like to know whether you'll even allow it, because the neighbour says it's too close to the road.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Want to build"]}
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{"id":"garage-owner@/want-to-build","persona":"garage-owner","need":"pre-application-meeting","page":"/want-to-build","state":{"body":"We want to put a double garage where the old shed is. Before I pay an architect I'd like to know whether you'll even allow it, because the neighbour says it's too close to the road."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"permission to build it, and to know where the case stands":"For an owner applying for something small enough to file themselves.","the certificate that lets the building be used":"For an owner or firm whose building work is finished.","to be allowed it anyway, with reasons on the record":"For someone whose plans break a rule in the zoning map.","to hear what we will allow before paying an architect":"For someone with an idea for a building and no drawings yet."}}},"expect":["to hear what we will allow before paying an architect"]}
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{"id":"shop-to-flats@/","persona":"shop-to-flats","need":"pre-application-meeting","page":"/","state":{"body":"I own the old grocery on Torget and want to make four flats out of it. There are a lot of questions - parking, fire, the facade is listed. Can we sit down with someone?","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Want to build"]}
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{"id":"shop-to-flats@/want-to-build","persona":"shop-to-flats","need":"pre-application-meeting","page":"/want-to-build","state":{"body":"I own the old grocery on Torget and want to make four flats out of it. There are a lot of questions - parking, fire, the facade is listed. Can we sit down with someone?"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"permission to build it, and to know where the case stands":"For an owner applying for something small enough to file themselves.","the certificate that lets the building be used":"For an owner or firm whose building work is finished.","to be allowed it anyway, with reasons on the record":"For someone whose plans break a rule in the zoning map.","to hear what we will allow before paying an architect":"For someone with an idea for a building and no drawings yet."}}},"expect":["to hear what we will allow before paying an architect"]}
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{"id":"too-close-to-boundary@/","persona":"too-close-to-boundary","need":"exemption-request","page":"/","state":{"body":"The garage ends up one and a half metres from the boundary and the plan says four. We are asking you to allow it anyway - the ground falls away steeply everywhere else on the plot.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Want to build"]}
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{"id":"too-close-to-boundary@/want-to-build","persona":"too-close-to-boundary","need":"exemption-request","page":"/want-to-build","state":{"body":"The garage ends up one and a half metres from the boundary and the plan says four. We are asking you to allow it anyway - the ground falls away steeply everywhere else on the plot."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"permission to build it, and to know where the case stands":"For an owner applying for something small enough to file themselves.","the certificate that lets the building be used":"For an owner or firm whose building work is finished.","to be allowed it anyway, with reasons on the record":"For someone whose plans break a rule in the zoning map.","to hear what we will allow before paying an architect":"For someone with an idea for a building and no drawings yet."}}},"expect":["to be allowed it anyway, with reasons on the record"]}
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{"id":"neighbour-view@/","persona":"neighbour-view","need":"objection","page":"/","state":{"body":"I got a notice about the extension at number 14. It takes the afternoon sun off my entire terrace and I want that on the record before you decide anything.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Building near me"]}
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{"id":"neighbour-view@/building-near-me","persona":"neighbour-view","need":"objection","page":"/building-near-me","state":{"body":"I got a notice about the extension at number 14. It takes the afternoon sun off my entire terrace and I want that on the record before you decide anything."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"to be told where it actually stands":"For someone waiting on a case and getting nothing back.","us to go and look, and to hear that we did":"For someone who can see building going up that nobody was told about.","what they think on the record, and answered in the decision":"For a neighbour who got a notice about what is planned next door."}}},"expect":["what they think on the record, and answered in the decision"]}
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{"id":"neighbour-parking@/","persona":"neighbour-parking","need":"objection","page":"/","state":{"body":"The flats they want to build in the old grocery have four parking places for four flats and everyone here already parks on the street. I object.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Building near me"]}
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{"id":"neighbour-parking@/building-near-me","persona":"neighbour-parking","need":"objection","page":"/building-near-me","state":{"body":"The flats they want to build in the old grocery have four parking places for four flats and everyone here already parks on the street. I object."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"to be told where it actually stands":"For someone waiting on a case and getting nothing back.","us to go and look, and to hear that we did":"For someone who can see building going up that nobody was told about.","what they think on the record, and answered in the decision":"For a neighbour who got a notice about what is planned next door."}}},"expect":["what they think on the record, and answered in the decision"]}
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{"id":"refused-applicant@/","persona":"refused-applicant","need":"appeal","page":"/","state":{"body":"You refused our exemption on the ninth. We don't accept the reasoning - you've allowed the same thing twice in the same street. We're appealing.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["the decision looked at again, by us and then by the board"]}
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{"id":"neighbour-appeals@/","persona":"neighbour-appeals","need":"appeal","page":"/","state":{"body":"You approved the extension next door even though I objected. I'm appealing the decision. What do I need to send?","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["the decision looked at again, by us and then by the board"]}
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{"id":"board-member@/","persona":"board-member","need":"appeal","page":"/","state":{"body":"I sit on the appeals board. I need the case, our own decision, and what the neighbours wrote, before Tuesday.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["the decision looked at again, by us and then by the board"]}
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{"id":"firm-wants-certificate@/","persona":"firm-wants-certificate","need":"completion-request","page":"/","state":{"body":"The work at Bjorkeveien 14 is finished and inspected. We're asking for the completion certificate so the owners can get their mortgage released.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Want to build"]}
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{"id":"firm-wants-certificate@/want-to-build","persona":"firm-wants-certificate","need":"completion-request","page":"/want-to-build","state":{"body":"The work at Bjorkeveien 14 is finished and inspected. We're asking for the completion certificate so the owners can get their mortgage released."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"permission to build it, and to know where the case stands":"For an owner applying for something small enough to file themselves.","the certificate that lets the building be used":"For an owner or firm whose building work is finished.","to be allowed it anyway, with reasons on the record":"For someone whose plans break a rule in the zoning map.","to hear what we will allow before paying an architect":"For someone with an idea for a building and no drawings yet."}}},"expect":["the certificate that lets the building be used"]}
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{"id":"wants-to-move-in@/","persona":"wants-to-move-in","need":"completion-request","page":"/","state":{"body":"The house is done apart from the outside steps, which we can't pour until spring. The family has sold their flat. Can we get a temporary permission to move in?","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Want to build"]}
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{"id":"wants-to-move-in@/want-to-build","persona":"wants-to-move-in","need":"completion-request","page":"/want-to-build","state":{"body":"The house is done apart from the outside steps, which we can't pour until spring. The family has sold their flat. Can we get a temporary permission to move in?"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"permission to build it, and to know where the case stands":"For an owner applying for something small enough to file themselves.","the certificate that lets the building be used":"For an owner or firm whose building work is finished.","to be allowed it anyway, with reasons on the record":"For someone whose plans break a rule in the zoning map.","to hear what we will allow before paying an architect":"For someone with an idea for a building and no drawings yet."}}},"expect":["the certificate that lets the building be used"]}
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{"id":"something-behind-fence@/","persona":"something-behind-fence","need":"illegal-building-report","page":"/","state":{"body":"There's a large structure going up behind the fence at Solbakken 7. Nobody has had a notice about it and it's been going on for two weeks.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Building near me"]}
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{"id":"something-behind-fence@/building-near-me","persona":"something-behind-fence","need":"illegal-building-report","page":"/building-near-me","state":{"body":"There's a large structure going up behind the fence at Solbakken 7. Nobody has had a notice about it and it's been going on for two weeks."},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"to be told where it actually stands":"For someone waiting on a case and getting nothing back.","us to go and look, and to hear that we did":"For someone who can see building going up that nobody was told about.","what they think on the record, and answered in the decision":"For a neighbour who got a notice about what is planned next door."}}},"expect":["us to go and look, and to hear that we did"]}
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{"id":"owner-explains@/","persona":"owner-explains","need":"illegal-building-report","page":"/","state":{"body":"I got your letter about the terrace. I genuinely did not know it needed an application, it's been there since we moved in. What happens now?","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Building near me"]}
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{"id":"owner-explains@/building-near-me","persona":"owner-explains","need":"illegal-building-report","page":"/building-near-me","state":{"body":"I got your letter about the terrace. I genuinely did not know it needed an application, it's been there since we moved in. What happens now?"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"to be told where it actually stands":"For someone waiting on a case and getting nothing back.","us to go and look, and to hear that we did":"For someone who can see building going up that nobody was told about.","what they think on the record, and answered in the decision":"For a neighbour who got a notice about what is planned next door."}}},"expect":["us to go and look, and to hear that we did"]}
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{"id":"new-firm@/","persona":"new-firm","need":"firm-approval","page":"/","state":{"body":"We are a three-person architecture firm that has just started. We want to be approved so we can file applications for our clients in your municipality.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["to be on the list, and then to file without asking again"]}
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{"id":"firm-insurance-lapsed@/","persona":"firm-insurance-lapsed","need":"firm-approval","page":"/","state":{"body":"You wrote that our liability insurance certificate has expired. We have renewed it, here it is.","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["to be on the list, and then to file without asking again"]}
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{"id":"where-is-my-case@/","persona":"where-is-my-case","need":"case-status-enquiry","page":"/","state":{"body":"I sent in my application five weeks ago and I've heard nothing. Is anyone looking at it? Is it in the six weeks with the neighbours or is it waiting on me?","page":"What we do Permission to build it, and to know where the case stands: Everything built in Vestmark is decided here. You send the drawings, the neighbours and the road, fire and heritage authorities are heard, and you get a written decision you can hold us to. What they think on the record, and answered in the decision: If a notice landed in your postbox, the case behind it is open to read here, and what you write to us has to be answered by name in the decision.\nHave a look around See all appeals: Everything sent in by anyone with an interest who will not accept a decision of ours, and where each one stands. [See all appeals](/status/appeals) See all applications: Everything sent in by an owner applying for something small enough to file themselves or an approved firm filing on behalf of an owner, and where each one stands. [See all applications](/status/applications) See all completions: Everything sent in by an owner or firm whose building work is finished, and where each one stands. [See all completions](/status/completions) See all exemptions: Everything sent in by someone whose plans break a rule in the zoning map, and where each one stands. [See all exemptions](/status/exemptions) See all objections: Everything sent in by a neighbour who got a notice about what is planned next door, and where each one stands. [See all objections](/status/objections)"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What brings you here?\". Which alternative do they choose?","criteria":{"Building near me":"For someone who lives next to what is being built.","Want to build":"For an owner or a firm with something to build, divide or change.","the decision looked at again, by us and then by the board":"For anyone with an interest who will not accept a decision of ours.","to be on the list, and then to file without asking again":"For an architect or engineering firm that files for its clients."}}},"expect":["Building near me"]}
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{"id":"where-is-my-case@/building-near-me","persona":"where-is-my-case","need":"case-status-enquiry","page":"/building-near-me","state":{"body":"I sent in my application five weeks ago and I've heard nothing. Is anyone looking at it? Is it in the six weeks with the neighbours or is it waiting on me?"},"questions":{"pick":{"type":"choice","instructions":"A visitor reads the page question \"What do you need?\". Which alternative do they choose?","criteria":{"to be told where it actually stands":"For someone waiting on a case and getting nothing back.","us to go and look, and to hear that we did":"For someone who can see building going up that nobody was told about.","what they think on the record, and answered in the decision":"For a neighbour who got a notice about what is planned next door."}}},"expect":["to be told where it actually stands"]}
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