Bendik Aagaard LynghaugandClaude Fable 5.1
255aeb4f4b
Work from another session, committed as found (tests green): - `plan` reads an intake into a plan.yaml (a model decides needs, stages, forms and budgets; a person reads the result before build). - Plans gain `doors` (a first question before the forms, when a front door would carry more than five needs), `groups` with labels that a select may draw its options from (`options_from: groups`), `private` fields kept off public pages, `multiple` selects, and `max_fields` as what the intake said the person will tolerate. - `card.rs`: an alternative as the visitor meets it, in text, so the answering visitor and `rate` read the served card, not the heading. - `rate` reads followup pages from the repo and reports "what happens next" as not measured rather than zero when it cannot. Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01L4jrCgLiKKHAEFuZUJjckH
43 lines
1.9 KiB
YAML
43 lines
1.9 KiB
YAML
# An intake as the manager of a physiotherapy clinic would fill it in.
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business: Bakken Fysioterapi
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contact: { name: Marit Bakken, email: marit@bakkenfysio.example }
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language: en
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what_we_do: >
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Six physiotherapists and a receptionist. People come to us with
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pain, injuries and after operations; we assess them and treat them
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over a course of sessions. Some come on their own, some are sent by
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a GP or a hospital, and some have insurance that pays if the insurer
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approves the course first.
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who_comes_to_us: >
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People with something that hurts who want to see the right
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therapist. Patients who already have a time and need to move or
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drop it. GPs and hospital wards sending us someone, who want to
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hear how it went. Insurers, through us, when a course has to be
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approved before it starts.
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what_we_keep_track_of: >
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Requests for a first appointment: they come in, we offer a time with
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a therapist who suits, and it is either booked or they go elsewhere.
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Cancellations: someone can't come; we either find them a new time or
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give the slot to someone waiting.
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Referrals: a doctor sends someone, we accept it, book them in, treat
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them, and send the doctor a report at the end. Sometimes we send it
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back because it isn't something we treat.
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Insurance approvals: for some patients we have to ask the insurer
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before we start; we send the request and it comes back approved or
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refused.
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No-shows: someone doesn't turn up and doesn't call. The receptionist
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rings them and either rebooks or, after a couple of times, closes it.
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who_is_involved: >
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The receptionist handles every request, cancellation, referral and
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approval. The therapists treat and write the report back to the
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doctor, and they are the ones who notice a no-show.
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what_slows_us_down: >
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Referrals, cancellations and insurance approvals all go through one
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inbox that only the receptionist understands. Therapists tell her
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about no-shows in the corridor and they get forgotten.
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