business: Nordvik Bygg
language: en
contact: { name: Ingrid Nordvik, email: ingrid@nordvikbygg.example }

about: >
  We are twelve people. We survey old buildings, draw up rehabilitation
  plans, handle the permit application, and do the building work with
  our own carpenters plus subcontractors for electrical, plumbing and
  scaffolding.

needs:
  - id: enquiry
    who: housing boards and private owners who have a problem with a building and want someone to look at it
    wants: someone to look at the building and send a quote
    lands_in: enquiry
    handled_by: project_manager
    stages: [open, surveyed, quoted, won, lost]
    done_when: [won, lost]
    success: [won]
    skippable: []
    moves_by: {}
    watched_by: []
    max_fields: 4
    collects:
      - { name: name }
      - { name: phone, type: tel }
      - { name: problem, type: textarea }
      - { name: urgency, type: select, options: [This week, This month, No rush] }

  - id: subcontractor_application
    who: trade firms who want to be on our list of subcontractors
    wants: to be on our list of subcontractors
    lands_in: subcontractor
    handled_by: project_manager
    stages: [open, approved, rejected]
    done_when: [approved, rejected]
    success: [approved]
    skippable: []
    moves_by: {}
    watched_by: []
    max_fields: 5
    collects:
      - { name: company_name }
      - { name: trade_approval }
      - { name: insurance }
      - { name: phone, type: tel }
      - { name: email }

  - id: job_application
    who: carpenters and apprentices asking if we are hiring
    wants: a job
    lands_in: job_application
    handled_by: project_manager
    stages: [open, interviewed, hired, declined]
    done_when: [hired, declined]
    success: [hired]
    skippable: []
    moves_by: {}
    watched_by: []
    max_fields: 6
    collects:
      - { name: name }
      - { name: phone, type: tel }
      - { name: experience }
      - { name: availability }

  - id: site_incident
    who: the crew, ours and the subcontractors' people, who report things
    wants: for the safety officer to decide what is done about it and close it when it is fixed
    lands_in: site_incident
    handled_by: safety_officer
    stages: [reported, decided, closed]
    done_when: [closed]
    success: [closed]
    skippable: []
    moves_by: {}
    watched_by: []
    max_fields: 3
    collects:
      - { name: description, type: textarea }
      - { name: hazard_type, type: select, options: [Hazard, Near miss, Wrong materials] }
      - { name: reported_by, type: text }

  - id: permit_application
    who: owners who already know what they want built and need drawings, a permit and a price
    wants: drawings, a permit and a price
    lands_in: permit
    handled_by: project_manager
    stages: [open, surveyed, quoted, won, lost]
    done_when: [won, lost]
    success: [won]
    skippable: []
    moves_by: {}
    watched_by: []
    max_fields: 5
    collects:
      - { name: name }
      - { name: phone, type: tel }
      - { name: problem, type: textarea }
      - { name: urgency, type: select, options: [This week, This month, No rush] }
      - { name: address }