needs: - done_when: - won - lost enters: / handled_by: project_managers id: survey-enquiry lands_in: enquiries max_fields: 4 max_steps: 1 stages: - open - surveyed - quoted - won - lost success: - won via: Get a professional building survey wants: someone qualified to come and look at it and say what it takes who: a housing board or private owner with a problem in a building - done_when: - won - lost enters: / handled_by: project_managers id: build-enquiry lands_in: enquiries max_fields: 5 max_steps: 1 stages: - open - surveyed - quoted - won - lost success: - won via: Plan your building project with us wants: drawings, a permit application and a price who: an owner who already knows what they want built or changed - done_when: - won - lost enters: /project_managers/log-phone-enquiry enters_as: project_managers handled_by: project_managers id: log-phone-enquiry lands_in: enquiries max_fields: 4 max_steps: 1 stages: - open - surveyed - quoted - won - lost success: - won via: Log a phone enquiry wants: the enquiry written down before it gets lost who: a project manager who just took a call or a text about a building - done_when: - approved - declined enters: / handled_by: project_managers id: subcontractor-application lands_in: subcontractors max_fields: 5 max_steps: 1 stages: - open - awaiting_papers - approved - declined success: - approved via: Become a trusted subcontractor wants: to be approved once, and then be called when a job needs them who: a trade firm doing electrical, plumbing or scaffolding work - done_when: - hired - declined enters: / handled_by: project_managers id: job-application lands_in: applicants max_fields: 3 max_steps: 1 stages: - open - interviewing - hired - declined success: - hired via: Join our carpentry team wants: to be considered, without writing a letter who: a carpenter, bricklayer or apprentice looking for work - done_when: - closed enters: /crew/report-site-issue enters_as: crew handled_by: safety_officer id: report-site-issue lands_in: site_issues max_fields: 3 max_steps: 1 stages: - open - in_hand - closed success: - closed via: Report a safety issue on site wants: to report a hazard, a near miss or wrong materials before they forget who: anyone on site, ours or a subcontractor's, on a phone with gloves on personas: - id: housing-board-damp need: survey-enquiry text: I chair the board of a housing cooperative from the seventies. Two ground-floor flats have damp in the walls and we don't know if it's drainage or the facade. We need someone to tell us. - id: buyer-before-purchase need: survey-enquiry text: We are about to buy an old timber house. Before we sign we want a professional to go through it and tell us what is wrong with it. - id: attic-conversion need: build-enquiry text: We want to turn our attic into two bedrooms and a bathroom. We need drawings and someone who handles the application to the municipality. - id: shop-to-flat need: build-enquiry text: I own a former shop on the ground floor and want to make it a flat. I have no idea what is allowed. Can you sort that out and give me a price? - id: electrician-firm need: subcontractor-application text: We are a four-person electrical firm, fully certified. We would like to get on your list so you call us when you need electricians. - id: scaffolder need: subcontractor-application text: I run a scaffolding company. How do I get to do jobs for you? - id: carpenter-jobseeker need: job-application text: I'm a certified carpenter with eight years on rehabilitation jobs. Are you hiring? - id: apprentice need: job-application text: I finish vocational school this spring and need an apprenticeship as a bricklayer. - id: loose-railing need: report-site-issue text: The railing on the third level of the scaffold on the north side is loose. Nobody got hurt but someone will. - id: wrong-membrane need: report-site-issue text: The bathroom membrane delivered today is not the one in the specification. We stopped work on it.