{
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      "enters_as": null,
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        "accepted",
        "declined"
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          "page": "/",
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            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You run an organization that needs software built"
          ],
          "alternative": "You run an organization that needs software built",
          "fields": []
        },
        {
          "page": "/build",
          "question": "Do you have a brief, or do you want to see your business as a site first?",
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            {
              "name": "Have us build it: send the brief",
              "description": "You know the problem and want it solved, whether it is infrastructure, a tool, or the first version of a product. Write it up for people who read the whole thing."
            },
            {
              "name": "See your own business as a site, before you buy anything",
              "description": "Describe how requests, approvals and handovers move through your business today. We approve it by hand and build a working draft of a site for your own roles, for you to click through."
            }
          ],
          "expect": [
            "Have us build it: send the brief"
          ],
          "alternative": "Have us build it: send the brief",
          "fields": [
            {
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              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
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              "type": "email",
              "optional": false,
              "options": []
            },
            {
              "name": "project",
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              "type": "textarea",
              "optional": false,
              "options": []
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            {
              "name": "organization",
              "label": "Your organization",
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              "options": []
            },
            {
              "name": "org_contact",
              "label": "Who we should talk to",
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              "optional": true,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "trial",
      "who": "someone who runs a business where requests, approvals and handovers get lost, and wants to see it as a site before committing to anything",
      "wants": "a first draft of a site for their own roles, built from their own words and approved by a person first",
      "enters_as": null,
      "lands_in": "trials",
      "handled_by": "owners",
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        "previewed",
        "declined"
      ],
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        "previewed"
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      "steps": [
        {
          "page": "/",
          "question": "Who are you, and what do you need from UHHM?",
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            {
              "name": "You run an organization that needs software built",
              "description": "Send us a brief, or first describe how work flows through your business and see it as a working site before you pay for anything."
            },
            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You run an organization that needs software built"
          ],
          "alternative": "You run an organization that needs software built",
          "fields": []
        },
        {
          "page": "/build",
          "question": "Do you have a brief, or do you want to see your business as a site first?",
          "options": [
            {
              "name": "Have us build it: send the brief",
              "description": "You know the problem and want it solved, whether it is infrastructure, a tool, or the first version of a product. Write it up for people who read the whole thing."
            },
            {
              "name": "See your own business as a site, before you buy anything",
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            }
          ],
          "expect": [
            "See your own business as a site, before you buy anything"
          ],
          "alternative": "See your own business as a site, before you buy anything",
          "fields": [
            {
              "name": "business",
              "label": "Your business",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
              "label": "Your email",
              "type": "email",
              "optional": false,
              "options": []
            },
            {
              "name": "what_we_do",
              "label": "What you do",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "who_comes_to_us",
              "label": "Who comes to you",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "what_we_keep_track_of",
              "label": "What you keep track of",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "who_is_involved",
              "label": "Who's involved",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "what_slows_us_down",
              "label": "What slows you down",
              "type": "textarea",
              "optional": true,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "collaborate",
      "who": "someone who wants to work with us on what we build",
      "wants": "to be read as a person, and invited in if there is a fit",
      "enters_as": null,
      "lands_in": "applicants",
      "handled_by": "owners",
      "done_when": [
        "departed",
        "declined"
      ],
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        "departed"
      ],
      "steps": [
        {
          "page": "/",
          "question": "Who are you, and what do you need from UHHM?",
          "options": [
            {
              "name": "You run an organization that needs software built",
              "description": "Send us a brief, or first describe how work flows through your business and see it as a working site before you pay for anything."
            },
            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You want to join us, follow us, or fix a page on this site"
          ],
          "alternative": "You want to join us, follow us, or fix a page on this site",
          "fields": []
        },
        {
          "page": "/join",
          "question": "How do you want to be part of this?",
          "options": [
            {
              "name": "Work with us",
              "description": "A developer, a designer, a student: say what you would want to build with us, and we read it as a person and invite you in if there is a fit."
            },
            {
              "name": "Hear from us now and then",
              "description": "You'd rather hear from us now and then than check back on your own."
            },
            {
              "name": "Suggest a change to this website",
              "description": "You have spotted a page on uhhm.no that should read differently, and you know roughly how."
            }
          ],
          "expect": [
            "Work with us"
          ],
          "alternative": "Work with us",
          "fields": [
            {
              "name": "name",
              "label": "Name",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
              "label": "Email",
              "type": "email",
              "optional": false,
              "options": []
            },
            {
              "name": "interest",
              "label": "What kind of work",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "note",
              "label": "Tell us more",
              "type": "textarea",
              "optional": true,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "subscribe",
      "who": "someone who wants to hear from us when there is something to say",
      "wants": "a note now and then, and an easy way out",
      "enters_as": null,
      "lands_in": "subscribers",
      "handled_by": "owners",
      "done_when": [
        "unsubscribed"
      ],
      "success": [],
      "steps": [
        {
          "page": "/",
          "question": "Who are you, and what do you need from UHHM?",
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            {
              "name": "You run an organization that needs software built",
              "description": "Send us a brief, or first describe how work flows through your business and see it as a working site before you pay for anything."
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            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You want to join us, follow us, or fix a page on this site"
          ],
          "alternative": "You want to join us, follow us, or fix a page on this site",
          "fields": []
        },
        {
          "page": "/join",
          "question": "How do you want to be part of this?",
          "options": [
            {
              "name": "Work with us",
              "description": "A developer, a designer, a student: say what you would want to build with us, and we read it as a person and invite you in if there is a fit."
            },
            {
              "name": "Hear from us now and then",
              "description": "You'd rather hear from us now and then than check back on your own."
            },
            {
              "name": "Suggest a change to this website",
              "description": "You have spotted a page on uhhm.no that should read differently, and you know roughly how."
            }
          ],
          "expect": [
            "Hear from us now and then"
          ],
          "alternative": "Hear from us now and then",
          "fields": [
            {
              "name": "name",
              "label": "Name",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
              "label": "Email",
              "type": "email",
              "optional": false,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "propose",
      "who": "a visitor who sees how a page on this site should change",
      "wants": "the change read by a person and, if approved, made",
      "enters_as": null,
      "lands_in": "development_proposals",
      "handled_by": "owners",
      "done_when": [
        "approved",
        "rejected"
      ],
      "success": [
        "approved"
      ],
      "steps": [
        {
          "page": "/",
          "question": "Who are you, and what do you need from UHHM?",
          "options": [
            {
              "name": "You run an organization that needs software built",
              "description": "Send us a brief, or first describe how work flows through your business and see it as a working site before you pay for anything."
            },
            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You want to join us, follow us, or fix a page on this site"
          ],
          "alternative": "You want to join us, follow us, or fix a page on this site",
          "fields": []
        },
        {
          "page": "/join",
          "question": "How do you want to be part of this?",
          "options": [
            {
              "name": "Work with us",
              "description": "A developer, a designer, a student: say what you would want to build with us, and we read it as a person and invite you in if there is a fit."
            },
            {
              "name": "Hear from us now and then",
              "description": "You'd rather hear from us now and then than check back on your own."
            },
            {
              "name": "Suggest a change to this website",
              "description": "You have spotted a page on uhhm.no that should read differently, and you know roughly how."
            }
          ],
          "expect": [
            "Suggest a change to this website"
          ],
          "alternative": "Suggest a change to this website",
          "fields": [
            {
              "name": "submitted_by",
              "label": "Your name",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
              "label": "Email",
              "type": "email",
              "optional": true,
              "options": []
            },
            {
              "name": "page",
              "label": "Which page",
              "type": "text",
              "optional": true,
              "options": []
            },
            {
              "name": "rationale",
              "label": "Why this is better",
              "type": "textarea",
              "optional": false,
              "options": []
            },
            {
              "name": "proposed_yaml",
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              "type": "textarea",
              "optional": false,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "custody",
      "who": "someone who runs, builds on, or is affected by the redoal network and needs the people who keep its first node",
      "wants": "an answer from a custodian, and action where the network keeps something it should not",
      "enters_as": null,
      "lands_in": "custody_requests",
      "handled_by": "custodians",
      "done_when": [
        "resolved",
        "declined"
      ],
      "success": [
        "resolved"
      ],
      "steps": [
        {
          "page": "/",
          "question": "Who are you, and what do you need from UHHM?",
          "options": [
            {
              "name": "You run an organization that needs software built",
              "description": "Send us a brief, or first describe how work flows through your business and see it as a working site before you pay for anything."
            },
            {
              "name": "You want to join us, follow us, or fix a page on this site",
              "description": "A developer, designer or student who wants in; someone who wants a note now and then; or a reader who would reword a page on uhhm.no."
            },
            {
              "name": "You are on the redoal network: a node, an app, or a recording that concerns you",
              "description": "UHHM hosts the redoal network's first node and answers for what it keeps. Write here if you run a node, build on the network, or want something it holds about you looked at."
            }
          ],
          "expect": [
            "You are on the redoal network: a node, an app, or a recording that concerns you"
          ],
          "alternative": "You are on the redoal network: a node, an app, or a recording that concerns you",
          "fields": [
            {
              "name": "name",
              "label": "Name",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "email",
              "label": "Email",
              "type": "email",
              "optional": false,
              "options": []
            },
            {
              "name": "about",
              "label": "What's going on",
              "type": "select",
              "optional": false,
              "options": [
                "Running a node of my own",
                "Building on the network",
                "Something the network keeps about me",
                "Something else"
              ]
            },
            {
              "name": "what",
              "label": "In short",
              "type": "textarea",
              "optional": false,
              "options": []
            }
          ]
        }
      ]
    },
    {
      "id": "prospect",
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      "wants": "it written down and walked through its states from the desk",
      "enters_as": "owners",
      "lands_in": "organizations",
      "handled_by": "owners",
      "done_when": [
        "past_client"
      ],
      "success": [],
      "steps": [
        {
          "page": "/owners/prospect",
          "question": "Is there an organization I should be keeping track of?",
          "options": [
            {
              "name": "Keep an organization on your radar",
              "description": "One line per organization worth watching, moved through the stages as things develop."
            }
          ],
          "expect": [
            "Keep an organization on your radar"
          ],
          "alternative": "Keep an organization on your radar",
          "fields": [
            {
              "name": "name",
              "label": "Organization",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "contact",
              "label": "Contact",
              "type": "text",
              "optional": false,
              "options": []
            },
            {
              "name": "note",
              "label": "Note",
              "type": "textarea",
              "optional": true,
              "options": []
            }
          ]
        }
      ]
    }
  ],
  "buckets": {
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      "initial": "open",
      "transitions": {
        "open": [
          "accepted",
          "declined"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "open",
              "to": "accepted",
              "label": "Accept brief"
            },
            {
              "from": "open",
              "to": "declined",
              "label": "Decline brief"
            }
          ]
        }
      ],
      "self_moves": []
    },
    "trials": {
      "initial": "open",
      "transitions": {
        "approved": [
          "previewed",
          "declined"
        ],
        "open": [
          "approved",
          "declined"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "approved",
              "to": "previewed",
              "label": "Mark previewed"
            },
            {
              "from": "approved",
              "to": "declined",
              "label": "Decline trial"
            },
            {
              "from": "open",
              "to": "approved",
              "label": "Approve trial"
            },
            {
              "from": "open",
              "to": "declined",
              "label": "Decline trial"
            }
          ]
        }
      ],
      "self_moves": []
    },
    "applicants": {
      "initial": "open",
      "transitions": {
        "open": [
          "invited",
          "declined"
        ],
        "invited": [
          "active",
          "declined"
        ],
        "active": [
          "departed",
          "declined"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "active",
              "to": "departed",
              "label": "Mark departed"
            },
            {
              "from": "active",
              "to": "declined",
              "label": "End collaboration"
            },
            {
              "from": "invited",
              "to": "active",
              "label": "Confirm active"
            },
            {
              "from": "invited",
              "to": "declined",
              "label": "Withdraw invite"
            },
            {
              "from": "open",
              "to": "invited",
              "label": "Send invite"
            },
            {
              "from": "open",
              "to": "declined",
              "label": "Decline applicant"
            }
          ]
        }
      ],
      "self_moves": []
    },
    "subscribers": {
      "initial": "open",
      "transitions": {
        "open": [
          "unsubscribed"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "open",
              "to": "unsubscribed",
              "label": "Unsubscribe them"
            }
          ]
        }
      ],
      "self_moves": [
        "unsubscribed"
      ]
    },
    "development_proposals": {
      "initial": "open",
      "transitions": {
        "open": [
          "approved",
          "rejected"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "open",
              "to": "approved",
              "label": "Approve change"
            },
            {
              "from": "open",
              "to": "rejected",
              "label": "Reject change"
            }
          ]
        }
      ],
      "self_moves": []
    },
    "custody_requests": {
      "initial": "open",
      "transitions": {
        "in_dialogue": [
          "resolved",
          "declined"
        ],
        "open": [
          "in_dialogue",
          "declined"
        ]
      },
      "desks": [
        {
          "page": "/custodians",
          "group": "custodians",
          "moves": [
            {
              "from": "in_dialogue",
              "to": "resolved",
              "label": "Mark resolved"
            },
            {
              "from": "in_dialogue",
              "to": "declined",
              "label": "Close, no action"
            },
            {
              "from": "open",
              "to": "in_dialogue",
              "label": "Open dialogue"
            },
            {
              "from": "open",
              "to": "declined",
              "label": "Decline case"
            }
          ]
        },
        {
          "page": "/owners",
          "group": "owners",
          "moves": []
        }
      ],
      "self_moves": []
    },
    "organizations": {
      "initial": "prospect",
      "transitions": {
        "prospect": [
          "client",
          "past_client"
        ],
        "client": [
          "past_client"
        ]
      },
      "desks": [
        {
          "page": "/owners",
          "group": "owners",
          "moves": [
            {
              "from": "client",
              "to": "past_client",
              "label": "Mark past client"
            },
            {
              "from": "prospect",
              "to": "client",
              "label": "Mark as client"
            },
            {
              "from": "prospect",
              "to": "past_client",
              "label": "Mark not pursued"
            }
          ]
        }
      ],
      "self_moves": []
    }
  },
  "personas": [
    {
      "id": "architecture-firm",
      "need": "commission",
      "text": "We run a small architecture firm and our project files are scattered across three cloud drives. We want to pay someone to set up proper storage and backups we control ourselves."
    },
    {
      "id": "climbing-gym-founder",
      "need": "commission",
      "text": "I have an idea for a booking app for climbing gyms and I'm looking for a team that can build the first version with me."
    },
    {
      "id": "municipality-buyer",
      "need": "commission",
      "text": "Our municipality needs an internal tool for tracking building permits. We are looking for a vendor who can scope it and deliver it."
    },
    {
      "id": "exhibition-visitor",
      "need": "subscribe",
      "text": "I saw your drawing network at an exhibition and liked it. I don't want to get involved, I'd just like to know when there is news."
    },
    {
      "id": "tech-journalist",
      "need": "subscribe",
      "text": "I write about Nordic technology. Keep me posted on what you release so I can cover it."
    },
    {
      "id": "rust-developer",
      "need": "collaborate",
      "text": "I'm a Rust developer between jobs and I like that you build in the open. I would love to contribute, and maybe join you."
    },
    {
      "id": "interaction-designer",
      "need": "collaborate",
      "text": "I'm an interaction designer. I want to work with you on the drawing interface."
    },
    {
      "id": "student-intern",
      "need": "collaborate",
      "text": "I'm a computer science student looking for a summer internship doing infrastructure work."
    },
    {
      "id": "plumber-owner",
      "need": "trial",
      "text": "I run a plumbing company with four vans. Jobs come in by phone and text and some get lost. I'd like to see how this would look for us before I spend any money."
    },
    {
      "id": "dance-school",
      "need": "trial",
      "text": "We are a dance school. Enrolments, cancellations and invoices all go through one email inbox that only I understand. Can you show me a version made for us?"
    },
    {
      "id": "node-runner",
      "need": "custody",
      "text": "I run a small server in Berlin and want to host a redoal node that peers with yours. Who do I talk to?"
    },
    {
      "id": "recorded-name",
      "need": "custody",
      "text": "Someone left a recording on redoal that says my full name and where I live. I want it gone, and I want to know who is responsible for that network."
    },
    {
      "id": "app-builder",
      "need": "custody",
      "text": "I'm building a music app and would like to use redoal's gesture addresses in it. Is that possible, and who decides?"
    },
    {
      "id": "wording-fix",
      "need": "propose",
      "text": "The subscribe page should say how often you actually write. I'd like to suggest that exact change to the page."
    },
    {
      "id": "rewrite",
      "need": "propose",
      "text": "One page on this site reads wrong to me and I know exactly how I'd rewrite it. Where do I send the new text?"
    }
  ]
}