# The onboarding site is a portal site, so it is held to a needs spec
# like any other.
needs:
  - id: onboard-business
    who: someone who runs a business where requests, approvals and handovers get lost
    wants: a working site for their own roles, without commissioning software
    via: Describe your business and get a first draft
    lands_in: onboardings
    handled_by: owners
    done_when: [live, declined]
    max_steps: 1
    # The intake is the interview: two to reach them, four about the work.
    max_fields: 6

personas:
  - id: contractor-owner
    need: onboard-business
    text: >
      I run a building firm. Enquiries come by phone, text and email
      and we lose track of who promised what. I want one place where
      they land and my project managers pick them up.

  - id: clinic-manager
    need: onboard-business
    text: >
      We are a physiotherapy clinic with six therapists. Referrals,
      cancellations and insurance approvals all go through one inbox
      that only our receptionist understands. I'd like that sorted.

  - id: sports-club
    need: onboard-business
    text: >
      I volunteer for a youth football club. Parents sign kids up,
      coaches need to approve them, and the treasurer chases fees.
      Right now it's a spreadsheet and a group chat.

  - id: sceptical-founder
    need: onboard-business
    text: >
      I've been burned by agencies before. If I can explain my
      workflow and see something real before paying anyone, I'm in.