A reply to a case mail becomes a note on its record

Whatever reads the mailbox publishes on portal.mail.received; portal
appends the note after checking the record exists in a bucket this
site has and the sender is the address the record itself holds. A
note never moves a case: a mailbox is the one door anyone may knock
on, so it cannot drive a state machine even if someone forges their
way past the checks. The desks show the conversation beside the case.

Tested: the address parser, every refusal (a stranger, no address to
compare, an empty reply, the same reply twice, an unknown contract),
and the whole path through a real JetStream - the note lands, the
state does not move, and no event is written.

Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>

style/main.css

@@ -1187,3 +1187,43 @@ textarea:focus {
 .answer-field-map .answer-field-value {
   display: block;
 }
+
+/* Replies that came back by mail, under the record they belong to.
+   They move nothing, so there is no control here - only who wrote,
+   when, and what they said. */
+.answer-notes {
+  list-style: none;
+  margin: 0.4rem 0 0;
+  padding: 0 0 0 0.7rem;
+  border-left: 0.12rem solid var(--line);
+  display: flex;
+  flex-direction: column;
+  gap: 0.5rem;
+}
+
+.answer-note-who {
+  font-weight: 600;
+}
+
+.answer-note-time {
+  margin-left: 0.4rem;
+  font-size: 0.85em;
+  color: var(--ink-dim);
+}
+
+.answer-note-text {
+  margin: 0.15rem 0 0;
+  white-space: pre-wrap;
+}
+
+/* A page that is about a place: the map sits under the question, at
+   the width of the text it belongs to. */
+.question-place {
+  margin: 0.8rem 0 0;
+}
+
+.question-place figcaption {
+  margin-top: 0.3rem;
+  font-size: 0.9em;
+  color: var(--ink-dim);
+}