build: escalate - a case left too long goes up to another desk with the same buttons
escalate: { <stage>: { days, to: <group> } } on a need adds a stage
<stage>_escalated the clock enters, with the same moves out of it; the
group's desk lists exactly those cases with those buttons, and the
desk that had it keeps it and may send it up itself. Not a mail: a
desk job. The vel's help requests go up to styret after a week.
Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01GT37Z1Xtfd9pUuQtMTg6Yt
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Claude Fable 5.1
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@@ -153,6 +153,11 @@ rest. Each is one line in the plan, and the builder does the wiring:
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moment the case gets there; `deadlines` lets a stage end on its own
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(a notice that expires, a request nobody took up); `invites_by` lets
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a desk bring a person in without anyone touching an admin tool.
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- **Let nothing wait unseen.** `escalate: { open: { days: 7, to: styret } }`
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sends a case nobody has moved in a week up to another group's desk,
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where it sits with the same buttons until someone finishes it; the
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desk that had it keeps it too, and may send it up itself. A desk job,
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not a mail: the group sees it when they sit down.
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- **Let one record answer another.** A need `about` another need is
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one answer per record of it, from that record's own row on the
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public list: a neighbour saying "I can lend you that" to a notice, a
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