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portal/portal-portal/questions/how.yaml
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name: How does an answer become a finished job?
description: >
Every page asks one question. Every answer lands with the person
whose job it is, and carries its own next steps.
alternatives:
- name: A visitor answers
description: >
They pick what they came for and fill in the few fields that
person needs. They are told who reads it and when.
- name: The right role sees it
description: >
Each role has a desk listing what is theirs, with one button per
step your process allows - quoted, approved, closed.
- name: Nothing waits unseen
description: >
Every case has a state and an owner, so what is open, and with
whom, is always one page away.
- name: Describe your business and get a first draft
description: Five answers in your own words.
action: /
consequence: [Start]