128 lines
4.1 KiB
YAML
128 lines
4.1 KiB
YAML
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# What UHHM, as a business, needs this site to do - stated apart from
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# how the pages word it. `question_lint` checks every need against the
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# pages and aggregates.yaml (portal `src/needs.rs`): a path of
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# submissions gets the visitor's answer into `lands_in` within the
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# effort budget, `handled_by` has a desk over that bucket, and every
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# `done_when` state is reachable through the moves the desk offers.
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#
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# The personas are visitors in their own words - never the site's.
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# `question_lint --needs-tasks` turns each page on their path into a
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# typed choice for an answering engine; `--needs-score` grades its
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# picks. A misroute means the page said one thing and they heard
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# another. The runtime never reads this file.
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needs:
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- id: commission
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who: someone with a problem software could solve, and a budget
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wants: UHHM to take the work on
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via: Good software begins with a clear argument
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lands_in: projects
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handled_by: owners
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done_when: [accepted, declined]
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max_steps: 1
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# name, email, the build, the organization - the page argues for
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# each of the four; a fifth would need the same argument.
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max_fields: 4
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- id: follow
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who: someone curious who isn't ready to get involved
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wants: to hear when something ships
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via: Attention is earned
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lands_in: subscribers
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handled_by: owners
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# Being on the list is the finished state; leaving is theirs to do.
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done_when: [open, unsubscribed]
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max_steps: 1
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max_fields: 2
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- id: collaborate
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who: a developer, designer or researcher
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wants: to work with UHHM
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via: Work happens through dialogue, not tickets
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lands_in: applicants
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handled_by: owners
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done_when: [active, declined]
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max_steps: 1
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max_fields: 3
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- id: improve-site
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who: anyone using this site
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wants: the site itself to change
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enters: /develop/proposal
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# Announced, not open: the automation that turns a proposal into a
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# pull request is still being built, so the alternative is disabled.
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planned: true
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lands_in: development_proposals
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handled_by: owners
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done_when: [approved, rejected]
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max_steps: 1
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max_fields: 3
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- id: track-prospect
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who: an owner who met an organization worth following up
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wants: the relationship written down and walked to an outcome
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enters: /review
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enters_as: owners
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via: Record a prospect
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lands_in: organizations
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handled_by: owners
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done_when: [client, past_client]
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max_steps: 1
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max_fields: 2
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personas:
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- id: architecture-firm
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need: commission
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text: >
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We run a small architecture firm and our project files are
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scattered across three cloud drives. We want to pay someone to
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set up proper storage and backups we control ourselves.
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- id: climbing-gym-founder
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need: commission
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text: >
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I have an idea for a booking app for climbing gyms and I'm
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looking for a team that can build the first version with me.
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- id: municipality-buyer
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need: commission
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text: >
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Our municipality needs an internal tool for tracking building
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permits. We are looking for a vendor who can scope it and
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deliver it.
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- id: exhibition-visitor
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need: follow
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text: >
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I saw your drawing network at an exhibition and liked it. I don't
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want to get involved, I'd just like to know when there is news.
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- id: tech-journalist
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need: follow
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text: >
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I write about Nordic technology. Keep me posted on what you
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release so I can cover it.
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- id: rust-developer
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need: collaborate
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text: >
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I'm a Rust developer between jobs and I like that you build in
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the open. I would love to contribute, and maybe join you.
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- id: interaction-designer
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need: collaborate
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text: >
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I'm an interaction designer. I want to work with you on the
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drawing interface.
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- id: student-intern
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need: collaborate
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text: >
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I'm a computer science student looking for a summer internship
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doing infrastructure work.
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- id: site-critic
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need: improve-site
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text: >
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Your contact form never says how long a reply takes. You should
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add that.
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